• Economy
  • Editor’s Pick
Money Rise Today – Investing and Stock News
  • Investing
  • Stock
Stock

Chipotle says restaurants will give bigger servings after complaints over measly portions

by July 28, 2024
written by July 28, 2024

Tired of measly Chipotle bowls? The company’s CEO said Wednesday all restaurants will serve bigger portions following social media complaints against the Mexican grill chain over smaller servings. 

Brian Niccol, the head of the company, said during an earnings call to investors that “there was never a directive to provide less to our customers,” but the company noticed the concerns about portion size on social media. 

“Getting the feedback caused us to relook at our execution across our entire system,” he said. “We have focused in on those outlier portion scores based on consumer surveys.”

He noted about 10% of restaurants were outliers that needed to be retrained up to the “right standards.” The chain has about 3,500 locations in the U.S.

“We are re-emphasizing training and coaching round ensuring we are consistently making bowls and burritos correct. We have also leaned in and re-emphasized generous portions across all of our restaurants,” he added, noting that “it is a core brand equity of Chipotle.” 

He said the company is already beginning to see those actions “positively reflected” in consumer scores. 

Earlier this year, several people posted videos to TikTok complaining about Chipotle portions.

Food influencer Keith Lee made a video for his 16.3 million followers in May doing a taste test review of three items on the menu. In that clip, he complained about a lack of chicken in his bowl. 

Another TikToker, who goes by Jack’s Dining Room, said in a video also in May: “When I get a bowl and they give me two pieces of chicken, I’m like, ‘Can you just add one more scoop?’ and they’re like, ‘You want double meat?’ and I’m like, ‘No, I just want the chicken I asked for.’ … Like, am I crazy? Is that not fair?”

Following a flurry of critical videos, some TikTok users began posting videos showing themselves recording Chipotle workers as they were making their food, insinuating the pressure of the camera yields bigger portions. However, that too faced backlash for harassing workers.

But the complaints do not appear to have hurt the company’s business. Chipotle reported quarterly earnings and revenue Wednesday that topped analysts’ expectations as it saw higher traffic at its restaurants, bucking an industry slowdown.

Shares of the company rose about 13% in extended trading before losing most of those gains and settling around 3% higher. As of Wednesday’s close, Chipotle’s stock had slid 17% this month, hurt by investor concerns about the health of the restaurant industry. In late June, the company executed a 50-for-1 stock split.

Demand for its food peaked in April, Niccol said on CNBC’s “Closing Bell: Overtime” on Wednesday. Same-store sales settled around 6% higher in June.

Traffic to its restaurants increased 8.7% despite the backlash on social media.

This post appeared first on NBC NEWS
0 comment
0
FacebookTwitterPinterestEmail

previous post
The one characteristic of Reagan and Trump that sets them apart from other presidents
next post
Harris closes in on Trump in election betting markets

related articles

YouTube to pay $24 million to settle Trump...

October 1, 2025

Charlie Javice sentenced to 7 years in prison...

October 1, 2025

Video game maker Electronic Arts to be acquired...

October 1, 2025

Nearly 200,000 BMWs recalled over potential fire risk

September 30, 2025

Trump says U.S. will impose new tariffs on...

September 29, 2025

Former Fed chairs warn that removing Lisa Cook...

September 27, 2025

Amazon to pay $2.5 billion to settle FTC...

September 27, 2025

The charm of watching movies in theaters is...

September 25, 2025

Ben & Jerry’s co-founder resigns, claiming parent company...

September 18, 2025

LimeWire acquires Fyre Festival, asking ‘What Could Possibly...

September 17, 2025
Enter Your Information Below To Receive Free Trading Ideas, Latest News, And Articles.


Your information is secure and your privacy is protected. By opting in you agree to receive emails from us. Remember that you can opt-out any time, we hate spam too!

Latest News

  • Saudi defense minister secretly meets with Trump to discuss Iran de-escalation, Israel: sources

    July 4, 2025
  • Long ENLV: Enlivex Announces Positive Allocetra™ Trial Results, Triggering Bullish Market Reaction

    December 4, 2024
  • Trump names his personal criminal defense attorney Todd Blanche as deputy attorney general

    November 15, 2024
  • Trump’s latest moves signals most ‘hawkish’ approach on China yet: expert

    February 26, 2025
  • Google CEO Pichai struggled to navigate a pressure-filled year

    December 30, 2024

Popular Posts

  • 1

    Secret Service admits leaning on ‘state and local partners’ after claim it ignored Trump team’s past requests

    July 21, 2024
  • 2

    Five more House Democrats call on Biden to drop out, third US senator

    July 19, 2024
  • 3

    Elon and Vivek should tackle US funding for this boondoogle organization and score a multimillion dollar win

    December 4, 2024
  • 4

    Forex Profit Calculator: Maximize Your Trading Potential

    July 10, 2024
  • 5

    Biden calls to ‘lower the temperature’ then bashes Trump in NAACP speech

    July 17, 2024

Categories

  • Economy (829)
  • Editor's Pick (6,248)
  • Investing (634)
  • Stock (935)

Latest Posts

  • VP Vance blasts McConnell’s vote against Trump Pentagon nominee: ‘Political pettiness’

    April 9, 2025
  • House Democrat suggests Biden should resign, says presidency ‘must come to an end’

    July 12, 2024
  • ‘Malign influence’: Top Biden official faces backlash ahead of address at forum with deep ties to CCP

    November 15, 2024

Recent Posts

  • A tale of two indictments: Top Dems say ‘no one is above the law’ on Trump, but decry Comey case

    September 29, 2025
  • Pete Hegseth confirmed to lead Pentagon after VP Vance casts tie-breaking vote

    January 25, 2025
  • MORNING GLORY: Don’t DOGE The Deadline! 

    November 14, 2024

Editor’s Pick

  • Are more airplanes crashing now in Trump’s presidency than under Biden?

    February 18, 2025
  • S&P 500, Nasdaq close at all-time highs ahead of inflation data and second-quarter earnings reports

    July 10, 2024
  • Trump threatens lawsuit over century-old Senate tradition delaying his nominees

    August 25, 2025
  • About us
  • Contacts
  • Privacy Policy
  • Terms & Conditions

Disclaimer: moneyrisetoday.com, its managers, its employees, and assigns (collectively “The Company”) do not make any guarantee or warranty about what is advertised above. Information provided by this website is for research purposes only and should not be considered as personalized financial advice. The Company is not affiliated with, nor does it receive compensation from, any specific security. The Company is not registered or licensed by any governing body in any jurisdiction to give investing advice or provide investment recommendation. Any investments recommended here should be taken into consideration only after consulting with your investment advisor and after reviewing the prospectus or financial statements of the company.

Copyright © 2025 moneyrisetoday.com | All Rights Reserved

Money Rise Today – Investing and Stock News
  • Economy
  • Editor’s Pick
Money Rise Today – Investing and Stock News
  • Investing
  • Stock