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Apple Pay down: users report Apple Cash issues disrupting payments across platforms

by January 9, 2025
written by January 9, 2025

Apple Pay users faced a frustrating disruption on Wednesday afternoon as the payment service, particularly Apple Cash, experienced widespread outages.

Reports of the issue began surfacing around 1 p.m. EST, leaving many users scrambling to find alternative payment methods.

The outage, which primarily impacted fund transfers and access to Apple Cash, sparked confusion and frustration among consumers relying on the platform for their transactions.

According to DownDetector.com, a website that tracks online service outages, the issues affected 54% of users attempting fund transfers, 38% making payments, and 8% accessing the app.

While some progress was made to address the problem by 2 p.m., users continued reporting difficulties. Apple’s official service status page confirmed the issue but described it as affecting only “some users,” labeling it as “ongoing.”

The outage primarily disrupted Apple Cash—a feature that operates like a digital wallet to store funds—leaving some transactions incomplete.

However, Apple Pay itself appeared to function normally for many linked credit and debit cards.

Despite this, the interruptions were enough to cause significant inconvenience for users who rely on Apple’s ecosystem for seamless payments.

Social media buzzed with frustrated comments from affected users. Many took to X (formerly Twitter) to share their grievances, with posts ranging from humorous to exasperated.

“Apple Pay is down, and I forgot my wallet. Lord, help me!” one user exclaimed.

Another remarked, “Is Apple Pay down for anyone else? I thought I got banned!” Such posts highlighted the significant reliance on Apple Pay for everyday transactions.

As the situation unfolded, reports continued trickling in.

By 3 p.m., DownDetector.com logged over 140 new complaints, suggesting lingering issues.

Despite the interruptions, some users noted that Apple Pay was still processing payments at certain retailers, while others reported only their Apple Cash accounts were affected.

Apple has yet to release an official statement beyond its brief update on the service status page.

For now, users are advised to monitor Apple’s service updates and consider alternative payment methods in case of future disruptions.

This incident underscores the growing dependency on digital wallets like Apple Pay and Apple Cash, raising questions about their reliability during outages.

If you’re searching for updates or wondering “is Apple Pay down?” stay tuned as the tech giant works to resolve these issues.

The post Apple Pay down: users report Apple Cash issues disrupting payments across platforms appeared first on Invezz

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